We want to ensure you are always happy when shopping with us. If you are not happy with your item(s) please return the unused and in the original packaging, within 14 days of the date you received the item(s). Please email us prior to shipping the item back.On satisfactory return of the goods, we will issue a refund of the purchase price immediately but we will deduct the postage cost from the refunded amount. If product has a fault or is different from the one you ordered a full refund will be given (including the cost of return postage) or replace the item. Any 'FREE GIFTS' with the products must also be returned. For international customer: overseas shipping costs are not refundable.